Shipping policy

Shipping Policy
Effective Date: June 9, 2026
Thank you for choosing Rally Stand. We are committed to processing and shipping your orders efficiently and keeping you fully informed throughout the delivery process.

1. Domestic Shipping Only
Rally Stand ships exclusively to addresses within the United States. We do not offer international shipping at this time. All transactions, shipping fees, and orders are processed in U.S. Dollars (USD).

2. Order Processing & Handling Time
  • Standard Processing: All orders are processed and prepared for shipment within 1 to 5 business days(Monday through Friday, excluding U.S. federal holidays).
  • Peak Season Note: Processing times may take up to the maximum estimated window during peak holiday seasons, promotional events, or periods of high order volume.
  • Order Cutoff Time: Orders placed after 5:00 PM EST will begin processing on the following business day.
Once your package has been handed over to the carrier, a shipping confirmation email containing your tracking information will be sent to you automatically.

3. Shipping Methods, Rates, and Transit Times
We partner primarily with the United States Postal Service (USPS) to deliver your items safely.

Shipping Method Estimated Transit Time Shipping Fee
USPS Standard Shipping 3 to 7 business days (after shipment) Calculated dynamically at checkout
  • Transparency in Rates: Shipping charges are calculated automatically at checkout based on package weight, order dimensions, and the delivery destination. The exact and final shipping cost will always be clearly displayed on the checkout page before you enter your payment information.
  • Promotions: Any temporary free shipping promotions or thresholds will be displayed clearly on our homepage and applied automatically at checkout.

4. Order Tracking
Once your order leaves our facility, you will receive a confirmation email with a unique USPS tracking link. Please allow 24 to 48 hours for the carrier to scan the package and update the tracking information on their online portal.

5. Address Accuracy and Modifications
Customers are solely responsible for providing a complete, accurate, and valid shipping address at checkout.
If you notice an error in your shipping details after completing your order, please contact us immediately at connect@rallystand.com. We will make every effort to manually update the shipping label before the package leaves our warehouse. However, once an order has been handed over to the shipping carrier, we can no longer modify the delivery address.
Orders returned to Rally Stand due to an incorrect or incomplete shipping address provided by the customer will require an additional shipping fee to be re-sent.

6. Lost, Delayed, or Missing Packages
Once a package is accepted and scanned by USPS, the carrier handles delivery logistics. If your tracking status shows that a package is delayed, stalled, or missing, please contact your local USPS office with your tracking number for the fastest resolution. If you require further assistance or if the carrier determines the package is lost, reach out to our team and we will work with you to locate it or find a solution.

7. Damaged, Defective, or Incorrect Deliveries
If your order arrives damaged, defective, or contains the wrong item, please notify us within 7 days of delivery at connect@rallystand.com so we can expedite a replacement or resolution for you.
Note: If you miss this initial 7-day notification window, your items still remain eligible for a standard refund or return under our core 30-day Return Policy. Please include your order number, a brief description of the issue, and photos of the item and its shipping packaging.

8. Contact Information
If you have any questions or require further clarification regarding our shipping rules and delivery timelines, please contact us directly:
Rally Stand
Website: www.rallystand.com
Email: connect@rallystand.com
Phone: +1 (404) 234-2096
Mailing Address: 12499 Charlotte Drive, Alpharetta, GA 30004, United States